Safety & Emergency Procedures

Fire Safety

Our hotel is equipped with a certified fire alarm and evacuation system.

In case of fire or smoke development:

1. Stay calm.

2. Immediately alert the reception or call the emergency number listed in your room.

3. Leave the building through the nearest emergency exit – follow the green signs.

4. Never use the elevator during a fire.

Smoke detectors and sprinklers are present in every room and corridor. It is forbidden to block, remove, or cover them.

Open fires, candles, incense, and smoking are not allowed in the entire building, unless explicitly permitted.

Emergency Exits and Escape Routes

The emergency exits are clearly indicated on each floor.

Consult the evacuation plan attached to the inside of your room door.

Keep corridors, stairwells, and emergency exits clear of obstacles at all times.

In case of evacuation, follow the staff or the indicated escape route signs (green signs).

General Safety Guidelines

Upon arrival, read the safety instructions available in your room.

Report malfunctions or damage to safety facilities, such as emergency lighting or smoke detectors, directly to the reception.

Report suspicious situations or persons immediately to the reception or local police (emergency: 112).

Keep the room door closed and locked when you leave the room.

Do not leave valuables unattended; use the safe in your room if available.

In Case of Emergency

In a general alarm, follow the instructions of the staff.

In a medical emergency, call 112 and inform the reception, so that emergency services can be guided.

The evacuation point is located outside the building, at the assembly point by the main entrance.

Specific to Scheveningen

In case of a storm or high water, follow the instructions of local authorities and hotel staff.

The beach and boulevard may be closed during extreme weather; adhere to safety messages and follow the instructions of the hotel.

Last updated: 30-10-2025